In general, you can cancel your preorder for up to a week before it ships. The refund period is seven days, and GameStop will hold your order for that long. If you do not pick up the preorder on time, you’ll be responsible for paying the full price of the item. However, if you do not wish to pay for the game, you may return it for a refund in cash, trade credit, or a combination of both.
When you’re ready to pick up your preorder at GameStop, you should contact the store to check on shipping and availability. Many stores have a cancellation policy. Preorders are shipped two to five business days after you order them. Software may take longer, so make sure you plan ahead. If you’re unsure about the shipping date, you should call the store and request a refund.
If you do not pick up your order at the store, you can check your order status online. To do this, visit the store’s website and log into your account. You’ll be prompted to enter your name, email address, and phone number. You can also enter your PowerUp rewards card to check on your preorder. You’ll be asked to provide the name of the game you ordered.
If you missed out on the game’s launch, you can still pick up a copy for a discounted price. GameStop will often hold midnight releases to allow players to get their copies early. If you’re not able to pick up your game at GameStop, you can try to find a store that offers midnight pickups. Depending on how much people preordered, you may even get lucky enough to get a midnight pick-up.